This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://4brothershome.net) or interact with our services, including our SMS/text messaging program.

1. Information We Collect
We may collect the following types of information:

• Contact information: name, phone number, email address, mailing address
• Project details: information related to home improvement services you request
• Communication data: messages, inquiries, and consent records (including SMS opt-in)
• Website usage data: IP address, browser type, pages visited (via cookies/analytics)
  
  

2. How We Use Your Information
We use the information we collect to:

• Provide quotes, schedule appointments, and deliver home improvement services
• Send appointment reminders, project/quote updates, and promotional offers via SMS, email, or phone (only if you have opted in)
• Respond to inquiries and provide customer support
• Improve our website and services
• Comply with legal obligations
  
  

3. SMS/Text Messaging Privacy
When you opt in to receive text messages from us through our website form, we collect your mobile phone number for the purpose of sending you appointment reminders, project/quote updates, and promotional offers.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the categories of personal information mentioned above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except as required by law.

You may opt out of SMS communications at any time by replying STOP to any message. For help, reply HELP or contact us at info@4brothershome.net or (929) 651-9269.

4. How We Share Your Information
We do not sell your personal information. We may share information with:

• Service providers who help us operate our business (e.g., SMS platform providers, scheduling software) — bound by confidentiality obligations
• Legal authorities, if required by law or to protect our rights
  
  

We do not share SMS opt-in consent data or mobile phone numbers with third parties for their marketing purposes.

5. Data Retention
We retain your personal information, including phone numbers and consent records, for as long as necessary to provide our services, maintain business records, and comply with legal obligations.

6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

7. Your Rights and Choices
You have the right to:

• Opt out of SMS messages at any time by replying STOP
• Request access to, correction of, or deletion of your personal information
• Withdraw consent for communications at any time
  
  

To exercise these rights, contact us using the information below.

8. Children’s Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

4 Brothers Home Improvement Corp
Website: https://4brothershome.net
Email: info@4brothershome.net
Phone: (929) 651-9269